Services

The service to customers

A daily support easing and supporting success.

Raccorderie Metalliche stands out for its attention and service paid to customers, before and after the sale thanks to a constant research of dedicated solutions. A tight-knit and trained team answering in real time to its customer requirements.

Research and Development

A thinking brain to improve the installer work and activity.

“It is essential to study our customer requirements and needs. Thus we constantly invest in research."

Raccorderie Metalliche constantly works hard to improve its production processes and search for perfection, in terms of results, as to support further developments in a more and more competitive and selective market.
More than 10 million Euro in technological investments last year allowed the company to rank among the leaders in the industrial sector in Europe and to manufacture the first T fittings in carbon steel with no weld. The study of any material, burst tests, pressure tests and certifications provide for the product quality and increase the technical department expertise.
Research plays a key role in the development and improvement of our company’s products. This is why Raccorderie Metalliche is actively collaborating with some Italian universities (Naples, Genoa and Brescia).

Our patents

The company constantly committed to develop original and innovating solutions.

4 patents for press systems:

O-Ring for pressfitting
Drop O-Ring
Hydro-shaped Ts
Pressfitting instrumented fittings

2 patents for clamps and fitting systems:

Dowel screw or latching screw
Vessel and bidet supporting bracket

Ready-to-use product warehouse

The material availability as a competitive lever for our dealers.

14,000 square meter warehouse and efficient logistic service providing the delivery of more than 98% of the material in less than a week all over Europe.

The logistic department is perfectly organised as to provide for the best possible flexibility as to rapidly answer to the customer requirements.

Constant product availability
Warehouse product traceability
Clear and rigorous packaging procedures
Accurate and timely deliveries in Italy and Abroad

The offer of continuous training

Know, learn, practice, the new fundamental levers of success.

Raccorderie Metalliche has its own schooling room created to exchange experiences and technical skills. Training our employees and customer in a targeted way is a path that leads to the creation of value. It improves the knowledge of our products and our designers and installers’ performances in an increasingly competitive and crowded market. Raccorderie Metalliche firmly believes in training, as an informed collaborator is certainly more motivated and incentivised to achieve the set objectives.